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Guns, Guards and Alarms: Increasing Security in Malls

Show Description

How can mall and shopping center landlords and tenants provide a safe and secure environment for shoppers, in light of the Oregon Mall and Newtown shootings? Our featured guests are Brian Cescolini, Co-CEO of Universal Protection Services, David Mistick of Circumspex, a noted author and expert on Disaster Preparedness and James Lauria, a noted educator, author and speaker on military and police training and public safety.

We’ll be discussing the various options available to mall owners and their tenants to insure a safe and pleasurable shopping experience to their patrons and customers, such as:

  • Whether to provide guards or not
    • If so, what are the requisite training options for the guards? How do you make the appropriate decision on their level of competency?
    • If so, should they be armed? To what extent?
      • How does the landlord make this determination?
  • Cooperation, collaboration and training of tenants
    • What programs are available?
    • Third party or in-house?
    • Pros and cons
    • Drills
    • How do you determine how often and how much security is too much or not enough?
  • Insurance considerations

Featured Guests

Brian Cescolini
Co-CEO/PresidentUniversal Services of America

Brian Cescolini started his career as a security guard in 1974 while attending college at San Diego State University. He quickly rose through the ranks and became Vice President of a local Southern California security firm. In 1981, Mr. Cescolini helped form Universal Protection Service as an entity of a building maintenance firm and has presided over an extremely successful period of growth and prosperity, building Universal Protection Service into one of the most highly regarded and recognized security organizations in California. Mr. Cescolini’s oversees all aspects of Universal Services of America, and his background encompasses a variety of positions and many experiences he acquired while climbing the career ladder. Mr. Cescolini’s company has created a transnational security organization called Transnational Security Group, which consists of five of the largest and most respected privately owned security companies located across the country that gives Universal Protection Service national exposure to compete in the national marketplace.

Mr. Cescolini’s efforts have brought him a wealth of experience in serving many of the top clients in the commercial office sector, retail, industrial and residential communities. He sits on the board for CALSAGA and BOMA L/A, is an active member of BOMA/GLA Emergency Preparedness Committee and helped create the highly publicized BOMA Safe and Secure Los Angeles security company accreditation program that formed in 2005. He participated in the implementation of California’s new security guard training law (SB2880) that passed in 2004, enhancing the training for all security guards statewide. He is an active member of BOMA, ICSC, CAI, IREM, IFMA, ASIS, CIDA and NAIOP, and CALSAGA trade associations throughout the state.

David Mistick CPM, CBRM
President, Circumspex LLC, Sacred Builders LLC
@disasterguru 

David provides insurance brokers, property managers and real estate groups with comprehensive strategies to build resilient organizations fortified against disruptive business events. Resilient business entities provide increased protection for people, property and processes. Clients are better prepared to manage businesses through chaotic and catastrophic times. By leading clients to apply business continuity systems in a property-centric fashion David helps them to create effective programs that enhance continuity of operations. This in turn minimizes the costs and extent of business interruptions while facilitating a quick return to normal operations. This improvement in risk management will lead to special credits or reductions in property insurance premiums.

Co-author of “Before Disaster Strikes: Developing the Emergency Procedures Plan,” published by the Institute of Real Estate Management, David has been recognized nationally by the Restoration Industry Association for his innovative “fast-track” restoration processes. He has managed and consulted on disasters throughout the United States. David is a Certified Property Manager and a Certified Business Resilience Manager. He speaks regularly at restoration and insurance industry events and is an accredited Continuing Education instructor in five states.

James J. Lauria, Ed. D.
Director of Curriculum Development, Patriot Training and Consulting

Dr. Lauria’s accomplishments have spanned across military, law enforcement, academia, and corporate worlds. He currently serves as Public Safety Director for Pittsburgh Technical Institute and the Chief of Police in Oakdale. Dr. Lauria is responsible for birthing the school’s Criminal Justice, Safety and Security Program, which is currently growing into one of the most respected programs of its kind. He is also a Pennsylvania State Constable and Consultant for companies and organizations in need of internal and external cultural and leadership effectiveness.

Dr. Lauria is a retired Lieutenant Colonel of the United States Air Force with over 20 years of service earning numerous military awards and decorations. His service included such positions as Director of Productivity and Quality; Logistics Management Officer; Chief of Staff during Desert Shield and Desert Storm; Commander of Airbase Security, Helicopter Crewman and Door Gunner during the Vietnam War; as well as Master Trainer.

Currently, Dr. Lauria has over 1,800 hours of military, police, and civilian training in such areas as law enforcement, emergency operations, incident command, nuclear-chemical-biological warfare, emergency-operational-strategic planning, organizational development and behavior, total quality management, conflict resolution, mediation, hostage negotiations, team building, leadership, and operations management.

In addition to Dr. Lauria’s position at Pittsburgh Technical Institute, his vast teaching experience includes his role as Adjunct Professor at Robert Morris University and Duquesne University. His teaching experience as a Workforce Trainer has been utilized at Allegheny County Community College, Slippery Rock University, Local-State-Federal government agencies, civic groups, and non-profit organizations.

Dr. Lauria has authored many publications on subject matters involving military leadership, problem solving, teaming, and process improvement. Dr. Lauria has published study guides, teaching curriculum, strategic plans, and articles used by such establishments as schools, the National Guard, and the Air Force Reserve.

Dr. Lauria received his Ed.D. in Education from Nova Southeastern University, Ft. Lauderdale, Florida with a concentration in Adult Education. His M.A. in Regional Planning was received at California University of Pennsylvania, California, Pennsylvania and he received his B.S. in Criminal Justice from Edison State College, Trenton, New Jersey.

Something to Add?

  • http://thebrokerlist.com/ Customer Service

    Great topic and unfortunately something we all have to consider today as managers and leasing agents of property.

  • http://thebrokerlist.com/ Customer Service

    Not just malls. Large multi-tenant and mixed-use properties as well. Many of our properties are like small cities and are not just malls, per se.

    • hfklaw

      Your right. I don’t recall who said it on the show, but one of my guests did mention mixed use. Really, the issue is pertinent to any place that the public is invited to, including atrium’s in large office buildings. But that is the subject of another show.